“The greater danger for most of us lies not in setting our aim too high and falling short; but in setting our aim too low, and achieving our mark.”
To your clients—both current and potential—your online presence is your business. Their experience online will be reflected on your bottom line.
And most websites and apps have incredible potential. It is absolutely achievable to be the market leader in your field.
So as an expert in technology and human psychology, allow me to be your advisor and help you be excellent online.
There are website (and app) designers. There are website developers. There are consultants for website strategy, and consultants for website sales and marketing.
I span all of these skillsets. I can quickly identify where your websites and apps need to go, and how to get there. I can speak to your tech team in their language, give them the blueprints and details they need to succeed, and translate their questions back to you.
A joyful, seamless, intuitive online experience is still a rarity that generates intense interest and excitement for users—in turn translating to improved customer satisfaction and increased profit. I can help you achieve this.
An expert assessment of your website or app.
Delivers a detailed report with practical recommendations on how to address issues and improve the user experience.
Perfect for: identifying short-term improvements, getting a fresh, external perspective, and establishing a new strategy.
Blueprints for improving your website or app.
Delivers wireframes and specifications (page layouts and descriptions of how they work) for designers and developers to implement.
Perfect for: when you know what you want to deliver, and wish to deliver it in the best way possible.
Assistance in arriving at a concensus.
Delivers workshop facilitation, optionally preceded by one-on-one interviews, to arrive at an agreed way forwards for improving your website or app.
Perfect for: when there are “too many cooks” in the online kitchen, and you need an expert to cut through the misinformation and internal politics.
Inspiration for the step change.
Delivers a collaborative one-day workshop where we focus on your website or app’s core offerings, and I present the opportunities for user experience excellence that no one in your industry has considered.
Perfect for: companies looking to leapfrog the competition and stand out as leaders.
I’ve been a user experience consultant for 13 years, advising everyone from individuals to multinationals and Prime Ministers’ offices.
Previously an award-winning engineer and software developer, I have two Masters degrees in Computer Engineering and Computer Psychology. I’ve led large-scale website research projects, developed website training courses, and conducted hundreds of psychology-based website testing sessions.
I know online—and online experiences—inside and out.
I’m inspired to work with the best, to focus my time and energy on people and businesses that are ready to make their online presence exceptional.
If that’s you, please get in touch.